Widerrufsrecht

At Tetramedic, we stand behind the quality of our products. Below you will find everything you need to know about returning an item.

What is your return policy?

Our products come with a 30-day satisfaction guarantee. Simply return any unused products to us within 30 days of receiving your order and receive a full refund.

How do I return a product?

To take advantage of our policy, please send the unused products to our returns center:

Action required: Please send us an email at info@tetramedic.com to let us know you are initiating a return. This ensures we can process your order correctly when it arrives.

Note: Please include a copy of your invoice in the return shipment. Once processed, we will credit your original method of payment.

How long does it take to receive my refund?

Please allow up to 7 days for our Returns Department to process and document your return. Once processed through our warehouse facility, we will issue a full refund, which typically posts to your account within 3-5 business days.

How do I receive my refund?

We will automatically issue the refund to your original method of payment used during checkout.